---
title: "雙 12 爆量電話進線，我該如何應對？線上語音系統的應用技巧 — 電商平台篇"
url: "https://evoxknowledgebase.productfruits.help/zh/article/evoxclassroom-ivr2"
language: "zh"
last_updated: "2025-09-10T02:59:35.639Z"
---

# 雙 12 爆量電話進線，我該如何應對？線上語音系統的應用技巧 — 電商平台篇

![](https://cdn-assets.productfruits.com/1ab0c28c-ff74-4f52-b19a-6622b74b65f2)

![](https://cdn-assets.productfruits.com/7fc9855d-dc78-4cf9-b6b6-bf936e074145)

![](https://cdn-assets.productfruits.com/d815a569-4006-41a9-9d5e-863e92d281fa)

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![](https://cdn-assets.productfruits.com/867273a3-d87f-422c-b32f-4d3e3b880fce)

![](https://cdn-assets.productfruits.com/3110b912-5dca-4547-93a5-9e5f8c99d9a0)

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### **相關教學**

| [有效管理大量電話進線：線上語音系統的應用技巧](https://evoxknowledgebase.productfruits.help/zh/article/peakcallmanagement?fbclid=IwZXh0bgNhZW0CMTAAYnJpZBExaGY3T3hXdUxKSE5xWVBtTgEe5elF9BvOExF6DKQ_x4XVpzfqF8Ovtl5Rk_aNe7o-boYTnaZ2Zw_g8WDxm98_aem_GMhKt-1yZcr26-4Sia-kOg) |
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