---
title: "客服中心 ACD 錄音和專員錄音有什麼不一樣?"
url: "https://evoxknowledgebase.productfruits.help/zh/article/evoxclassroom-recording4"
language: "zh"
last_updated: "2025-08-22T09:25:10.961Z"
---

# 客服中心 ACD 錄音和專員錄音有什麼不一樣?

![](https://cdn-assets.productfruits.com/e8ea3b05-600a-4503-9966-30d13fcfd11b)

![](https://cdn-assets.productfruits.com/b9367c88-25f1-4288-aeb4-55dc0e945b28)

![](https://cdn-assets.productfruits.com/d037e66d-8470-415b-9c53-8d9ae881e5ef)

![](https://cdn-assets.productfruits.com/048e8038-1d2b-4b5f-91c4-eec9273bddab)

![](https://cdn-assets.productfruits.com/c62baec1-95bf-4e23-9d59-113fe4b33cfa)

![](https://cdn-assets.productfruits.com/3183cdf1-42aa-41f2-bb8b-317542b38008)

![](https://cdn-assets.productfruits.com/887d32ff-845b-498c-916e-bc2e522182ac)

![](https://cdn-assets.productfruits.com/f24e931e-e5ca-4b5e-abd9-d3f7cf5005cb)

![](https://cdn-assets.productfruits.com/9ae87f88-14d8-4404-b735-cbad88f839df)

### **相關教學**

| [易客服管理者 - 如何設定錄音功能](https://evoxknowledgebase.productfruits.help/zh/article/openrecording?fbclid=IwY2xjawMVFgNleHRuA2FlbQIxMABicmlkETF5aTYzUFhuU05yRkxlRzJXAR5L5oOY1UQy3sBkhfB4-PLl1GWjEw9zt9YdLRKsp98zPujmbPZRiidQFHidHQ_aem_QevjOsgY2BG7JdYnxFid0g) |
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