---
title: "7張報表情境教你掌握員工的工作狀況"
url: "https://evoxknowledgebase.productfruits.help/zh/article/evoxclassroom-report2"
language: "zh"
last_updated: "2025-09-10T06:03:15.369Z"
---

# 7張報表情境教你掌握員工的工作狀況

![](https://cdn-assets.productfruits.com/a78bfa24-b0e4-414b-841b-482e0077ab3e)

![](https://cdn-assets.productfruits.com/645d0636-d8b2-4b93-9062-bf6fd10c1f25)

![](https://cdn-assets.productfruits.com/4763a20e-700d-43ee-8cc7-82d7c3460cfb)

![](https://cdn-assets.productfruits.com/3e4ac130-5fff-42ff-a924-06754f551696)

![](https://cdn-assets.productfruits.com/36b21192-03c6-4842-8af5-0a83271db5dd)

![](https://cdn-assets.productfruits.com/de6a8c57-31c8-465b-8ee4-299d46124acc)

![](https://cdn-assets.productfruits.com/26cc3ecc-f974-47d2-977a-4ec6301f2a36)

![](https://cdn-assets.productfruits.com/1d239076-9913-4e7a-ab2c-46de629cb24e)

![](https://cdn-assets.productfruits.com/c055c614-b25a-4f93-aa35-8b0fdc1ca47c)

### **相關教學**

| [**如何透過EVOX了解員工的工作狀況**](https://evoxknowledgebase.productfruits.help/zh/article/agent-report?fbclid=IwZXh0bgNhZW0CMTAAYnJpZBExTFJFNXNMclljbFZwRjVHUgEeWNf51uPf3s_JS49h5vGCpOZQgUDsbaFbbUYB8t4kYWwIrfWuCtoi-tcG8Go_aem_JXdsHQReBf0zuwuQEipK1w) |
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### **也可以針對你想了解的報表來查看唷**

| [專員狀態](https://evoxknowledgebase.productfruits.help/zh/article/agent-report?fbclid=IwZXh0bgNhZW0CMTAAYnJpZBExTFJFNXNMclljbFZwRjVHUgEeWNf51uPf3s_JS49h5vGCpOZQgUDsbaFbbUYB8t4kYWwIrfWuCtoi-tcG8Go_aem_JXdsHQReBf0zuwuQEipK1w#%F0%9F%94%B4%E5%B0%88%E5%93%A1%E7%8B%80%E6%85%8B%C2%A0%C2%A0%C2%A0)<br>[專員/組別/ACD通話量](https://evoxknowledgebase.productfruits.help/zh/article/agent-report?fbclid=IwZXh0bgNhZW0CMTAAYnJpZBExTFJFNXNMclljbFZwRjVHUgEeo17TedBIaytD8D8evUW25aDKPGrm70k2tf2L6oMulyqVDYIW55UIsFPZKMU_aem_vLirKhz_-AqhnJARka5zDg#%F0%9F%94%B4%E5%B0%88%E5%93%A1/%E7%B5%84%E5%88%A5/acd%E9%80%9A%E8%A9%B1%E9%87%8F)<br>[專員/組別通話接聽狀況](https://evoxknowledgebase.productfruits.help/zh/article/agent-report?fbclid=IwZXh0bgNhZW0CMTAAYnJpZBExTFJFNXNMclljbFZwRjVHUgEeuYVhXZ0BYZeSYnHTxs70gkxT90v2_0bn6GOqjzwHm-kQrActAUSRUH2ROGc_aem_Oslp3HUiNVuxj0tQAqnOAw#%F0%9F%94%B4%E5%B0%88%E5%93%A1/%E7%B5%84%E5%88%A5%E9%80%9A%E8%A9%B1%E6%8E%A5%E8%81%BD%E7%8B%80%E6%B3%81)<br>[專員/組別響鈴時間分佈](https://evoxknowledgebase.productfruits.help/zh/article/agent-report?fbclid=IwZXh0bgNhZW0CMTAAYnJpZBExTFJFNXNMclljbFZwRjVHUgEeJYi6zDycmiZzVhcyNNR9pipoq0nS4HBIfmPKgSp4H8_cvDVXkg-gzkalVrI_aem_WJXz0V4agmQ7hkyuEFpX-w#%F0%9F%94%B4%E5%B0%88%E5%93%A1/%E7%B5%84%E5%88%A5%E9%9F%BF%E9%88%B4%E6%99%82%E9%96%93%E5%88%86%E4%BD%88)<br>[專員/組別 KPI](https://evoxknowledgebase.productfruits.help/zh/article/agent-report?fbclid=IwZXh0bgNhZW0CMTAAYnJpZBExTFJFNXNMclljbFZwRjVHUgEe7_PBDoGSBEltH8feUq7AJX5WXcxN9Sxj_ksc8YM44ZauFnFfzJju5Yb5Lmc_aem_C-1qAj1Vw0oWmdoUo5QAGg#%F0%9F%94%B4%E5%B0%88%E5%93%A1/%E7%B5%84%E5%88%A5-kpi)<br>[專員/組別工作時間分析](https://evoxknowledgebase.productfruits.help/zh/article/agent-report?fbclid=IwZXh0bgNhZW0CMTAAYnJpZBExTFJFNXNMclljbFZwRjVHUgEedPpLA9cVYbl5E-icSCYqpUEZvYPxhMZwjQ7dUKJ_80hEVGI4CcTfXVJDz10_aem_i8MVrZ8jDENWUFd3KgrfSQ#%F0%9F%94%B4%E5%B0%88%E5%93%A1/%E7%B5%84%E5%88%A5%E5%B7%A5%E4%BD%9C%E6%99%82%E9%96%93%E5%88%86%E6%9E%90) |
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